Thank you for choosing BrainyButterfly, a brand of Content Connect, for your children’s educational products and toys. Here’s everything you need to know about our shipping process:
1. Shipping Zones: We currently offer shipping within India only.
2. Shipping Partners: We have partnered with trusted courier services to ensure safe and timely delivery of your orders.
3. Shipping Times: Orders are typically processed within same business day although depends on at the time of purchase. Once shipped, delivery times may vary depending on your location:
– Metro Cities: 3-5 business days
– Non-Metro Cities: 5-7 business days
– Remote Locations: 7-10 business days
4. Shipping Charges: We offer free shipping on all orders above Rs. 500. For orders below Rs. 500, a nominal shipping fee of Rs. 50 will be applicable.
5. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking link. You can use this link to track the status of your delivery in real-time.
6. Packaging: Your products will be carefully packaged to ensure they arrive in perfect condition. Please inspect your package upon delivery and contact us immediately if you notice any damage or discrepancies.
7. Delivery Address: Please provide accurate and complete delivery information at the time of placing your order to avoid any delays or complications in delivery.
8. Customer Support: If you have any questions or concerns regarding your order or shipping, our dedicated customer support team is here to assist you. You can reach us via email at support@brainybutterfly.com or through our website’s contact form.
At BrainyButterfly, we are committed to providing you with a seamless shopping experience from start to finish. Thank you for choosing us for all your children’s educational needs!
Warm regards,
BrainyButterfly – A Brand of Content Connect